Privacy Policy

Privacy Policy of Femme London

Femme London values the protection of its customers' personal data. This privacy policy explains how personal information is collected, used, and protected. By using our services, you agree to the practices described in this policy.

Collection of Personal Information
Femme London collects various types of personal data to provide an optimal shopping experience. This information may include:

  • First and last name

  • Delivery and billing address

  • Email address

  • Phone number

  • Payment information

Use of Personal Information
The collected personal information is used for the following purposes:

  • Processing and shipping of orders

  • Managing payments and preventing fraud

  • Communicating with customers about their orders and our product offerings

  • Improving our customer service and responding to requests

  • Sending information about new products, promotions, and events (with customer consent)

Sharing of Personal Information
Femme London does not sell, rent, or share personal information with third parties, except in the following cases:

  • With external service providers who process payments and ship orders

  • When required by law or to comply with legal procedures

  • To protect the rights, property, or safety of Femme London, its customers, or the public

Security of Personal Information
Femme London implements appropriate security measures to protect personal information from unauthorized access, modification, disclosure, or destruction. These measures include:

  • The use of encryption technologies for payment transactions

  • Restricted access to personal information to employees and partners who need it to provide our services

Storage of Personal Information
Femme London retains personal data for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.

Customer Rights
Customers have certain rights regarding their personal data under applicable laws, including:

  • Right to access: Customers can request a copy of the personal data held by Femme London.

  • Right to rectification: Customers can request corrections to inaccurate or incomplete personal data.

  • Right to erasure: Customers can request the deletion of their personal data, subject to legal retention periods.

  • Right to withdraw consent: Customers can withdraw their consent for the processing of their personal data at any time.

Cookies and Similar Technologies
Femme London uses cookies and similar technologies to enhance the user experience on our website. Cookies help remember customer preferences and track site usage. Customers can adjust their browser settings to refuse cookies, but this may affect the functionality of the website.

Changes to the Privacy Policy
Femme London may update this privacy policy from time to time. Any changes will be published on this page with an updated date. Customers are encouraged to visit this page regularly to stay informed about any updates.

Contact Information
For questions about this privacy policy or to exercise your rights regarding personal data, you can contact Femme London at:

Email: info@femme-london.co.uk

Femme London strives to protect the privacy of its customers and use personal data responsibly and securely.

Free Delivery, Always.

We offer free UK shipping on all orders — every time, with Royal Mail. Because great style shouldn’t come with extra costs.

Customer Care That Moves With You

Got a question? We’re always here for you — and we’ll get back to you within 24 hours, guaranteed. Fast, friendly, and ready to help.

100% Return Guarantee

Changed your mind? No problem. Return your items easily within 14 days — no stress, no hassle.

Secure & Easy Payments

Enjoy fast and secure checkout with Credit Card. Shop with confidence — your payment is always safe with us.